Tools for Collaboration and Conflict Resolution

Most of the following tools are presented as stand-alone modules. They capture the Center’s practical experience in collaboration and conflict resolution, as well as best practices in the field of environmental and public policy conflict resolution. Some of the tools represent the practical advice of other organizations.

Glossary (121 KB PDF file)

Public Participation (168 KB PDF file)

Phases of Public Dialogue (71 KB PDF file)

Assessing the Situation (178 KB PDF file)
Designing the Process (1.44 MB PDF file)
Deliberating and Deciding (185 KB PDF file)

Improving the Process

The Role of Facilitators and Mediators (679 KB PDF file)
Model Standards of Conduct (126 KB PDF file)
Managing Effective Meetings (110 KB PDF file)

Engaging Unaffiliated Citizens

Public Participation Toolbox [IAP2 Toolbox] (40 KB PDF file)
Dialogue and Deliberation Tools [NCDD Toolbox] (184 KB PDF file)

Evaluating Collaborative Processes

Participant Satisfaction Scorecard (105 KB PDF file)

Natural Resource and Environmental Conflict Resolution: Selected Literature (forthcoming)